The Altis quality approach is based on two basic principles:

• ensuring customers the quality of products delivered by guaranteeing their compliance with requirements,
• guaranteeing an appropriate quality system that is properly implemented.

The Quality department must define procedures based on standards and the business plan and mobilize and unite teams in the quality approach. This department also acts as a link between the operations of Altis and the strategy necessary to develop an ambitious company.

The department comprises two groups:

 The Product quality group

Purpose:
This group guarantees the quality of products delivered. It ensures that products adhere to specific customer requirements.

Activities :

• acts as an interface with customers to manage claims;
• validates, along with the shareholders, the qualification of new technologies and participates in product qualification;
• measures product performance through feasibility tests ;
• plays an important role in managing changes in processes;
• actively participates in customer visits and audits;
• participates in the analysis of customer satisfaction measured by monthly and quarterly surveys.

 The System quality group

Purpose:
This group guarantees the implementation and efficiency of the Quality management system in accordance with ISO standards and based on the EFQM benchmark.

Activities:

• implements the quality strategy throughout the company based on the Quality policy and related goals defined by Management;
• ensures a consistent quality approach in the company by providing a single system of document management;
• plans and coordinates internal audits with regard to process performance and document management;
• coordinates, approves and ensures the effectiveness of corrective and preventive measures necessary for ongoing improvement;